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Station Power
20 Years of Service
Parts and services are available
for all station power products
up to 20 years old. |
Motive Power
10 Years of Service
Parts and services are available
for all motive power products
up to 10 years old. |
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On-site, user diagnoses and solutions to 90% of service calls are a proud Staticon achievement.
Expeditious post-sales service is available for all equipment manufactured by Staticon, new and old.
Spare repair and replacement subassemblies / components are stocked or available in a reasonable time.
Our technicians fulfill consultation, commissioning, testing and repair requirements.
All Staticon products feature complete access to product components for total serviceability.
Installed Staticon products with spare components on-site have a typical mean time to repair (MTTR) of 1 hour.
Modular product designs provide the following advantages and equipment attributes:
- Integration of technological improvements without major design changes;
- Optimum utilization of planned, in-house series of substitute components;
- High equipment reliability (MTBF) and short repair times (MTTR);
- Optimum utilization of field replaceable, factory set electronic modules.
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Adherence to the following guidelines results in on-site solutions to over 90% of problems:
- Maintain a stock of essential spare modules and components on-site;
- Install, connect, operate and service equipment in accordance with manuals;
- Return faulty modules / components to Staticon with notes as to their identity and fault;
- Consult a Staticon service representative for guidance when not sure of a problem.
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Staticon Commissioning Services
It is highly recommended to purchase Staticon commissioning services if installers are not versed in power equipment installation or operation.
Commissioning includes a check of all electrical connections, battery state of charge and environmental conditions followed by initial energization of equipment and fine-tuning of controls.
Any necessary corrective measures regarding installation and connection are initiated.
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